Shipping Policy

Java Burn orders are shipped directly to the customer’s provided home or office address using premium carriers such as FedEx SmartPost, UPS, or UPS Mail Innovations/USPS. 

Once an order is dispatched from the fulfillment center, customers receive a shipment notification email containing their tracking number. After 24 hours, customers can use this tracking number to monitor the delivery status of their order through the respective carrier’s website or application. 

If customers encounter any difficulties locating their tracking information, they are encouraged to contact JavaBurn’s customer support team for assistance. 

It is important to note that carrier operations may be subject to adaptations aimed at mitigating potential impacts on transit times. Additionally, seasonal weather events and other disruptions can occur, potentially causing delays in inbound and outbound shipments. While efforts are made to maintain delivery times, customers’ patience and understanding are appreciated during such circumstances. 

Customers can view known service impacts for specific carriers by following the provided links: